2. Good grooming- be clean and fresh, hair brushed, clean shaven, don’t sweat, have clean nails, and no gum, check zippers and buttons, shoes are
polished.
3. Good posture - sit up straight, don’t slouch, be pleasant, alert and interested.
4 Know what you are going to say;
5. Be confident and tactful; don’t show nervousness or uneasiness.
6. Be mature, courteous; don’t condemn or be negative.
7. Look them in the eyes and be decisive.
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